{"id":6323,"date":"2025-05-17T15:45:02","date_gmt":"2025-05-17T13:45:02","guid":{"rendered":"https:\/\/wonderhome.eu\/?page_id=6323"},"modified":"2025-11-14T10:56:06","modified_gmt":"2025-11-14T09:56:06","slug":"faq-najczestsze-pytania-i-odpowiedzi","status":"publish","type":"page","link":"https:\/\/wonderhome.eu\/en\/faq-najczestsze-pytania-i-odpowiedzi","title":{"rendered":"FAQ: Most frequently asked questions and answers!"},"content":{"rendered":"<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-d72655a0d66abc972f6c2d5efbad4f38\" id=\"g\u00f3ra\" style=\"color:#d7a97d;font-size:30px\"><strong>Have questions? We have answers!<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Are you planning a stay in Karpacz or \u015awierad\u00f3w-Zdr\u00f3j and are you interested in <strong>Wonder Home apartment rental<\/strong>? You&#039;ve come to the right place! At Wonder Home, we make sure that the entire process \u2013 from the first click to check-in \u2013 is simple, transparent and comfortable. That&#039;s why we&#039;ve prepared a list of the most frequently asked questions and answers for you. Here you&#039;ll find all the most important information about booking, payments, apartment equipment and organizing your stay. <strong>If you don&#039;t find the answer you&#039;re looking for here - contact us. We&#039;ll be happy to help!<\/strong><br><\/p>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Search:<\/h2>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/wonderhome.eu\/en\/\" class=\"wp-block-search__button-inside wp-block-search__icon-button aligncenter wp-block-search\" data-trp-original-action=\"https:\/\/wonderhome.eu\/en\/\"    ><label class=\"wp-block-search__label screen-reader-text\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\"  style=\"width: 272px\"><input class=\"wp-block-search__input has-medium-font-size\" id=\"wp-block-search__input-1\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-background has-medium-font-size has-icon wp-element-button\" type=\"submit\"  style=\"background-color: #d7a97d\"><svg class=\"search-icon\" viewbox=\"0 0 24 24\" width=\"24\" height=\"24\">\n\t\t\t\t\t<path d=\"M13 5c-3.3 0-6 2.7-6 6 0 1.4.5 2.7 1.3 3.7l-3.8 3.8 1.1 1.1 3.8-3.8c1 .8 2.3 1.3 3.7 1.3 3.3 0 6-2.7 6-6S16.3 5 13 5zm0 10.5c-2.5 0-4.5-2-4.5-4.5s2-4.5 4.5-4.5 4.5 2 4.5 4.5-2 4.5-4.5 4.5z\"><\/path>\n\t\t\t\t<\/svg><\/button><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-98ac68dd1a3dddddbc4ad1d4ed50761a\" style=\"color:#d7a97d;font-size:30px\">CONTENTS<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/25-min.jpg\" alt=\"\" class=\"wp-image-6696\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/25-min.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/25-min-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/25-min-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/25-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-4f71398d63efb60928293fc3392f2b0a\" style=\"color:#322d2d\"><strong><a href=\"#reze\">RESERVATION <br>AND PAYMENTS<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/6-min.jpg\" alt=\"\" class=\"wp-image-6722\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/6-min.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/6-min-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/6-min-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/6-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-35721a4ff6e2a4698116ba088e793044\" style=\"color:#322d2d\"><a href=\"#zame\"><strong>CHECK-IN <\/strong><br><strong>AND CHECK-OUT<\/strong><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/9-min.jpg\" alt=\"\" class=\"wp-image-6719\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/9-min.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/9-min-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/9-min-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/9-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-a44ad69c1bf902240124b0f8e0c78ccd\" style=\"color:#322d2d\"><strong><a href=\"#udo\">AMENITIES <br>AND APARTMENT EQUIPMENT<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/5-min.jpg\" alt=\"\" class=\"wp-image-6723\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/5-min.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/5-min-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/5-min-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/5-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-632079a17f40e9d8f097fcb6146c0ce7\" style=\"color:#322d2d\"><a href=\"#regu\"><strong>STATUTE <\/strong><br><strong>STAYS<\/strong><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/17-min.jpg\" alt=\"\" class=\"wp-image-6712\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/17-min.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/17-min-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/17-min-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/17-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-12b2e0cc2fcc730ea071fe00e75dfc67\" style=\"color:#322d2d\"><strong><a href=\"#ob\">GUEST SERVICE<br>AND SERVICE<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/41.jpg\" alt=\"\" class=\"wp-image-6773\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/41.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/41-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/41-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/07\/41-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-6d154f89871e39f66a1764b7925783ff\" style=\"color:#322d2d\"><strong><a href=\"#wa\">SPECIAL CONDITIONS<br>AND EXCEPTIONAL SITUATIONS<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/08\/LOGO-rozne-6-min.jpg\" alt=\"\" class=\"wp-image-6923\" style=\"width:100px\" srcset=\"https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/08\/LOGO-rozne-6-min.jpg 500w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/08\/LOGO-rozne-6-min-300x300.jpg 300w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/08\/LOGO-rozne-6-min-150x150.jpg 150w, https:\/\/wonderhome.eu\/wp-content\/uploads\/2025\/08\/LOGO-rozne-6-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-5516e077cdb09110e9fdaf8f04c2013f\" style=\"color:#322d2d\"><strong><a href=\"#PKP\">FREE TRANSFER FROM PKP KARPACZ ON THE DAY OF ARRIVAL<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax is-repeated has-small-font-size\" style=\"min-height:50px;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-3915 has-parallax is-repeated\" style=\"background-position:50% 50%;background-image:url(https:\/\/wonderhome.eu\/wp-content\/uploads\/2024\/11\/Header-statyczny-1920-x-1080-px-1920-x-1080-px-2.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-40 has-background-dim\" style=\"background-color:#b5a38f\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-baf4c3966639c9baa89fd4fc5b8920ea\" id=\"reze\" style=\"color:#d7a97d\"><strong>1. Reservation and payment<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-b7d1fb0e\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>How can I make a reservation?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Reservations can be made via the website<a href=\"https:\/\/wonderhome.eu\/en\/\"> www.wonderhome.eu<\/a> or by phone: +48 785 913 913 or +48 75 612 44 55.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is a deposit required?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Yes. For the standard rate, we require a deposit of 50% of the total booking amount within 24 hours of booking. For the non-refundable rate, we also require payment of the full booking amount within 12 hours.<br><\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>When is the deposit refunded?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>The deposit will be refunded within 14 business days.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What is the cancellation policy (standard offer)?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Reservations can be cancelled free of charge up to 7 or 14 days before the planned arrival (according to the cancellation policy). In case of cancellation within 7 or 14 days before arrival - a fee of 50% of the booking value is charged.<br><\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What is the cancellation policy (non-refundable)?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Non-refundable reservations are non-refundable \u2013 in the event of cancellation or no-show, the full amount of the reservation will be charged.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I change the dates of my stay?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Change of date is possible only for the standard offer \u2013 up to 7 days before the arrival date, subject to apartment availability.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can a cancelled reservation be reinstated?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Yes, it is possible to restore a cancelled reservation \u2013 subject to availability of the apartment.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What characterizes a non-refundable offer?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>This is a great value for guests who are certain about their stay. It requires a 100% payment within 24 hours and does not provide a refund in the event of cancellation.<br><\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What is the standard offer?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>It offers free cancellation or change of date up to 7 days before arrival. Requires 50% deposit within 24 hours. Additional payment can be made on arrival.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>When does the second part of the fee have to be paid for the standard offer?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>The remaining amount must be paid at the reception on the day of arrival at the latest.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I pay with Blik?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Yes, we accept Blik payments.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you issue VAT invoices?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Yes. To receive an invoice, please provide your billing details when making your reservation.<br><\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I purchase a gift voucher?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Yes, we offer vouchers for your stay \u2013 perfect as a gift. Please contact the reception.<\/p>\n<\/div><\/details>\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-02e3b70438d3137effff6d9bd253de16\" id=\"zame\" style=\"color:#d7a97d\"><strong>2. Check-in and check-out<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-8f48a306\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What are the check-in and check-out times?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>&nbsp;Check-in is possible from 15:00, while check-out is by 11:00.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is overnight accommodation possible?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, overnight accommodation is possible as long as the reservation has been fully paid and registration details have been completed.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What is the procedure for checking in and collecting keys?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Keys can be collected at the Reception or you can use the locker with an access code. In some apartments, instead of keys, there are electronic door handles - also opened with a code. Codes are sent on the day of arrival by text message and e-mail.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I check in online?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer quick and easy online check-in. Detailed instructions will be sent to you via email prior to your arrival.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is early check-in possible?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>We will do our best to accommodate early check-in, subject to availability. Please contact Reception on the day of arrival to confirm this.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is it possible to check out later?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Late check-out is possible depending on the availability of the apartment. Please contact the Reception in advance - this may involve additional costs.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is it possible to extend your stay if you are already checked into the apartment?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>If the apartment is available, we will be happy to extend your stay. Please contact the Reception to check availability and make payment.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is it possible to shorten an existing stay?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Shortening your stay is possible, but does not involve a refund of the money paid. Please read the booking conditions or contact the Reception.<\/p>\n\n<\/div><\/details>\n\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-f470a33fcd28a7d084cfb44dfbaef7ce\" id=\"udo\" style=\"color:#d7a97d\"><strong>3.<\/strong> <strong>Apartment facilities and equipment<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-513816dd\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is there a travel cot available for a baby?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer travel cots for children \u2013 at an additional cost.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are there accessories available for small children, e.g. a bathtub, highchair?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Some apartments are equipped with accessories for small children.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are the apartments adapted to the needs of people with disabilities?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Unfortunately, our apartments are not adapted to the needs of people with disabilities.<br><\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do the apartments have air conditioning?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, some apartments have air conditioning.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments with a garden?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer apartments with a garden.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are there apartments with bathtubs?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer apartments with bathtubs.<br><\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do the apartments have fireplaces?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, some apartments are equipped with fireplaces \u2013 traditional, electric or bio-fireplaces.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Where can I buy fireplace wood?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Firewood can be purchased in person at our Reception at ul. Konstytucji 3 Maja 17 or ordered for delivery to the apartment - please contact the Reception.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments with a sauna?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer apartments with sauna.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments with a washing machine?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, some apartments are equipped with a washing machine.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments with dishwashers?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer apartments equipped with a dishwasher.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do the apartments have a coffee machine?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Most apartments have a coffee machine. Please contact the reception to find out if your apartment has a pressure, drip or capsule coffee machine.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is there Wi-Fi available in the apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, Wi-Fi is available in most apartments.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do the apartments have a microwave?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Some apartments have a microwave.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do the apartments have an oven?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, some apartments are equipped with an oven.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is there furniture on the balcony?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Most apartments have balcony furniture.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are there any attractions for children near the apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, in some locations near the apartments there are attractions for children, e.g. playgrounds.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Does each apartment have a dedicated parking space?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, each apartment is assigned one free parking space.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is there garage parking available?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer apartments with a parking space in the garage.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are there charging stations for electric cars near the apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>No, we do not currently have charging stations for electric cars.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is it possible to park two cars?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>In some locations this is possible.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are the parking lots guarded or monitored?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>No, our parking lots are not guarded or monitored.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is parking paid?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>No, parking is free.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are there any centrally located apartments available?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer apartments close to the center.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments located close to tourist trails?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we have apartments located near tourist trails.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments located close to the ski slopes?<\/strong><br><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, some apartments are located very close to the ski slopes.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are there any additional amenities available, such as a spa or swimming pool?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>No, we do not offer amenities such as a swimming pool or SPA.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do you offer apartments with a mountain view?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we offer many apartments with beautiful mountain views.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are towels and bed linen provided in the apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we provide fresh towels and bed linen.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do the apartments have safes?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>No, the apartments are not equipped with safes.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can you arrange transportation from the airport or train station?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, we organize transfers to or from the airport or train station upon request. Please contact the Reception in advance to arrange the details and costs of the trip.<\/p>\n\n<\/div><\/details>\n\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-12da458849b793ed70e4e60e884893c8\" id=\"regu\" style=\"color:#d7a97d\"><strong>4. Rules of stay<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-33e675d6\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are pets allowed in the apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, most apartments allow pets - for an additional fee. Pets must be reported to the Reception, a deposit may be required.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do children stay free of charge?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, children up to 5 years of age, sleeping with their parents, stay free of charge.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I purchase the option with breakfast?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, it is possible to order breakfasts and other meals with delivery to the apartment - thanks to cooperation with local Wonder Home partners. Details of the breakfast and catering offer are available on our website www.wonderhome.eu<br><\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What are the rules regarding smoking in apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>All apartments are subject to <strong>total smoking ban<\/strong>. Violation of the ban will result in a fine. <strong>contractual penalty of PLN 500<\/strong>.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can parties or social gatherings be organised in the apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>No, according to the facility regulations <strong>the organization of parties and social gatherings in the apartments is prohibited<\/strong>.<\/p>\n\n<\/div><\/details>\n\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-17ea0337b8b28a69b4979847160c1eb2\" id=\"ob\" style=\"color:#d7a97d\"><strong>5. Guest Service and Service<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-f73cbba7\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Who should I report a possible breakdown in the apartment to?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Please report any faults immediately to the Reception \u2013 by phone or in person. The telephone number is in the information booklet in the apartment and on our website.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>How can I file a complaint?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Complaints should be submitted by e-mail to the following address: <strong>ac@wonderhome.eu<\/strong>. Please describe the problem in detail and attach photos if possible. We will respond to complaints within <strong>30 business days<\/strong>.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What is a service fee?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>The service fee is a one-time fee charged for preparing the apartment for the guests&#039; stay. It includes full cleaning and preparation of bed linen and towels.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Are the apartments cleaned during the stay?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Apartments are not cleaned during your stay, but it is possible to order an additional cleaning service for an additional fee.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I order additional cleaning?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, additional cleaning is possible after contacting the Reception and setting an appointment. This service is additionally paid.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I order a change of towels and bed linen?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>Yes, towel and bed linen change is available upon request, for an additional fee. Please contact the Reception to arrange the details.<\/p>\n\n<\/div><\/details>\n\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-cc9857034b0a309ca78b3f00ff1c8ca0\" id=\"wa\" style=\"color:#d7a97d\"><strong>6. Special conditions and exceptional situations<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-023edac0\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I receive a refund of my funds in the event of illness?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>The cancellation policy in case of illness is in accordance with the terms of the selected offer (standard or non-refundable). Please read our booking conditions or contact Reception for more information.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Is it possible to change the booked apartment?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>It is only possible to change the booked apartment if the booking was made in the offer <strong>standard<\/strong> and it is possible to <strong>7 days before planned arrival<\/strong>.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What to do if you lose your apartment keys?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>In case of loss of apartment keys, please report immediately to the Reception, where you will be able to collect spare keys. You must also pay a fee of <strong>500 PLN<\/strong> for losing keys.<\/p>\n\n<\/div><\/details>\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>What if I arrive a day later than planned?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n\n<p>In case of later arrival, please inform the reception.<\/p>\n\n<\/div><\/details>\n\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-dec285d2f27cee219488683130bb4526\" id=\"PKP\" style=\"color:#d7a97d\"><strong>7. Free transfer from Karpacz Railway Station on the day of arrival<\/strong><\/h2>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-023edac0\" class=\"wp-block-themeisle-blocks-accordion exclusive\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Does free transport from the Karpacz railway station apply to all Wonder Home apartments?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>No. Free transport from Karpacz train station is available to selected locations. Before booking, please check whether your chosen apartment is within the service area. \ud83d\udc49 <a href=\"https:\/\/wonderhome.eu\/en\/zainspiruj_sie\/bezplatny-dojazd-z-dworca-pkp-karpacz-do-apartamentu\/\" target=\"_blank\">Check transfer availability<\/a><\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>How to book free transport from PKP Karpacz to the apartment?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>When booking, just select the date, apartment and check the option <strong>\u201cFree transfer on arrival.\u201d<\/strong> After making your reservation, please contact the reception by phone to arrange pickup details.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Do I have to pay extra for a taxi transfer from the train station to the apartment?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>No. For Wonder Home guests who register for the service according to the procedure, the transfer on arrival is completely free of charge.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong> Is it also possible to return from the apartment to the Karpacz railway station free of charge?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>No. The service only covers transportation from Karpacz Railway Station to the apartment. Guests are responsible for their own return arrangements.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>When is the best time to request transportation from the train station?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>We recommend that you register your interest in using free transport no later than 1 day before your arrival to ensure efficient transport arrangements.<\/p>\n<\/div><\/details>\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div><strong>Can I use the free transfer if I book through Booking.com?<\/strong><\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Yes. Guests booking through Booking.com can also take advantage of our free transfer service \u2013 simply select the appropriate option and confirm pickup by calling our reception.<\/p>\n<\/div><\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax has-small-font-size\" style=\"min-height:130px;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-3915 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/wonderhome.eu\/wp-content\/uploads\/2024\/11\/Header-statyczny-1920-x-1080-px-1920-x-1080-px-2.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-40 has-background-dim\" style=\"background-color:#b5a38f\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color has-x-large-font-size wp-elements-e39e123ee203204ec81a5fb012e11dd4\"><strong>We are waiting just for you!<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"#g\u00f3ra\" style=\"background-color:#d7a97d\"><strong>Return<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Masz pytania? My mamy odpowiedzi! Planujesz pobyt w Karpaczu lub w \u015awieradowie-Zdroju i interesuje Ci\u0119 wynajem apartament\u00f3w Wonder Home? \u015awietnie trafi\u0142e\u015b! W Wonder Home dbamy o to, by ca\u0142y proces \u2013 od pierwszego klikni\u0119cia a\u017c po zameldowanie \u2013 by\u0142 prosty, przejrzysty i komfortowy. Dlatego przygotowali\u015bmy dla Ciebie list\u0119 najcz\u0119\u015bciej zadawanych pyta\u0144 wraz z odpowiedziami. Znajdziesz [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":6384,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6323","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ \u2013 Najcz\u0119stsze pytania i odpowiedzi o wynajem apartament\u00f3w<\/title>\n<meta name=\"description\" content=\"Masz pytania o wynajem apartament\u00f3w w Karpaczu? 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